August 2018

Winning programs and innovative ideas shine at Better Practice Conference

Over 650 people joined us for inspiring presentations and networking events at our first national Better Practice for the Future Conference, held in Sydney on 23 and 24 August 2018.

While leading aged care practitioners took to the podium to discuss innovative ways to engage and partner with consumers to shape the future of aged care – participants explored innovative practices focused on the conference theme ‘Living the life I choose- Safety, health and wellbeing in aged care’.

Highlights of the two-day, sold-out event, held at the Sofitel Sydney Wentworth, include:

  • The announcement of our 2018 Better Practice Awards - showcasing what is possible and highlighting innovation and better practice in aged care. This year’s Awards went to programs focused on consumer engagement and wellbeing (see our Awards highlights below).
  • Quality Agency CEO Nick Ryan launched new guidance material for the New Aged Care Quality Standards – material generating strong interest from across the aged care sector.
  • Local and international keynote speakers including leading aged care advocates and experts gave inspiring presentations. While Dr Bill Thomas (Minka LLC) shared his ideas on creating a society-wide sanctuary for elders, Lisa Trigg (Social Care Wales) explored different international approaches to quality care and regulation, and Professor Kurrle (Curran Chair in Health Care of Older People, Faculty of Medicine, University of Sydney) discussed choice and decision making for people with cognitive impairment.
  • Other topics discussed during the conference included end-of-life decisions, the aged care workforce, diversity, the 2017 influenza outbreak, e-Health and putting technology to work in aged care.
  • The final conference discussion, facilitated by Andrea Coote, Chair of the Aged Care Quality Advisory Council, focussed on the future of the aged care sector and the vision for quality care services.

Equipped with the motivation of successful advocates, a chance to interact with industry leaders and peers, and access to new ideas shaping the future of aged care, conference participants gained valuable insights into ‘better practice’ in aged care.


Congratulations 2018 Better Practice Award winners!

A highlight of this year’s Better Practice Conference was the announcement of winners of our 2018 Better Practice Awards highlighting better practice and innovation across residential aged care and home care services.

Minister for Senior Australians and Aged Care the Hon Ken Wyatt AM, MP congratulated the winners – saying the Better Practice Awards celebrated the dedication of workers and providers in Australia’s world class aged care sector:

“Each in their own way has created an environment that has led to positive health and wellbeing outcomes for older Australians,” he said.

“The three Innovation and Excellence award recipients, in particular, are absolute leaders in the provision of aged care.”

The National Innovation and Excellence in Aged Care Awards were presented to a small number of providers demonstrating leading edge, innovative practices in aged care that represent ‘excellence’.  

See our website for details of these outstanding winning programs:

There were seven winners of Commendation Awards which showcase better practice beyond minimum levels of compliance and focus on quality and safety for consumers.

Congratulating winners, Quality Agency CEO Nick Ryan said, “The recipients demonstrated no matter the size of your organisation, effective programs, projects and initiatives can be implemented to achieve service excellence in aged care.”

This year there were 102 nominations considered for the Awards. An expert independent panel assessed each nomination against the selection criteria that included a focus on quality of care and quality of life outcomes for consumers.

For full details of the 2018 Awards program and winners, see our 2018 Better Practice Awards web pages.