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    Better Practice 2018

    Better Practice 2018 banner

    Thank you to all who attended our Sold Out 2018 national conference.

    We look forward to announcing our Save the Date for the 2019 event.

    If you would like to receive information about the 2019 National Conference please email your details to or phone the Better Practice team on 1800 728 589.

    This event is now closed!

    Over 650 people joined us at the first national Better Practice for the Future Conference, held in Sydney on 23 and 24 August 2018.

    This year we had some exciting additions to the conference program, with the inclusion of a pre-conference workshop, a Better Practice Awards dinner to announce and recognise the winners and Digital Poster displays over the two days. We also partnered with the Australian Aged Care Complaints Commissioner to provide Welcome drinks after the pre-conference workshop.

    Our conference theme Living the life I choose – Safety, health and wellbeing allowed delegates to explore innovative ways to meaningfully engage and partner with consumers in shaping the future of aged care.

    Day one of the conference explored the quality journey and how aged care services have partnered with consumers to meet their needs and preferences; reflected on lessons learnt; discussed key drivers shaping the future of aged care and the process of proactively managing change in this environment.

    On day two, we focused on the quality journey through the new Aged Care Quality Standards and regulatory framework as a platform for service innovation. We also explored innovative models that promote consumer’s independence, function and enjoyment.

    The 2018 conference was held at the heritage listed hotel Sofitel Sydney Wentworth, 61-101 Phillip Street Sydney NSW 2000.

    If you have any questions regarding the conference please call the Better Practice team on 1800 728 589 or email us at

    To join our mailing list subscribe to our Quality Standard newsletter for updates.

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