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    Better Practice Awards

    BPA 2018v1

    About the Awards

    The 2018 Better Practice Awards provide an opportunity to recognise and showcase better practice, innovation and excellence across Australia’s aged care sector with an increased focus on the consumer. This year’s awards align to a focus on consumer outcomes and the new Aged Care Quality Standards.

    Better Practice Awards recognise better practice through our Better Practice Commendation Awards. These awards showcase better practice beyond minimum levels of compliance and focus on quality and safety for consumers.

    Better Practice Awards also recognise a smaller number of higher tier “National Innovation and Excellence in Aged Care Awards”. This award recognises providers demonstrating leading edge, innovative practices in aged care that represent ‘excellence’. Up to five awards for this tier will be offered nationally in 2018.  

    Award nominations

    Nominations for the 2018 Better Practice Awards closed on Monday 30 April 2018.

    Nominations will now be considered by the expert independent panel against the selection criteria and recommended to the CEO of the Quality Agency for endorsement.

    Awards winners will be announced at the Better Practice Awards dinner at the National Conference on 23 August 2018.

    Award selection criteria

    All nominations for Better Practice Awards are evaluated against the selection criteria.

    • consumer focus and outcomes
    • partnering with consumers and others
    • evidence-informed approach and measurable outcomes
    • continuous improvement and sustainability 
    • exemplar better practice or innovation and excellence in aged care.

    For further information about the selection criteria please refer to the Better Practice Nomination Guide 2018.



    To be eligible, applicants must be a Commonwealth-funded aged care provider subject to accreditation or quality review by the Australian Aged Care Quality Agency. These include:

    • Commonwealth Home Support Program providers
    • Home Care Services providers
    • National Aboriginal and Torres Strait Islander Flexible care service providers
    • Residential Aged Care Homes

     In addition:

    • The approved provider’s services must have had no cases of failure to meet the applicable Standards in the 24 months prior to 1 April 2018.
    • The service(s) must meet the applicable Standards up until the Awards are announced at the conference in August.
    • The project, initiative or program nominated needs to have been in place for a long enough period to demonstrate outcomes for consumers evidenced through qualitative and/or quantitative data. A period of more than 12 months is suggested as appropriate.
    • Applicants will be asked to agree to the Quality Agency publishing information about their Award-winning program including the use of photos provided as part of the nomination. 


    Previous Award Winners



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