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    Better Practice Awards

    BPA 2018v1



    Congratulations to our 2018 Better Practice Award winners!   

    We recognised these winners at our Awards reception event on Day 1 of our 
    Better Practice for the Future national conference in Sydney, 23 August 2018. 

    The 2018 Better Practice Awards provide an opportunity to recognise and showcase better practice, innovation and excellence across Australia’s aged care sector with an increased focus on the consumer.   

    The 2018 awards aligned with a focus on consumer outcomes and the new Aged Care Quality Standards. 

    Access profiles of our 2018  Award winning programs here!  

    Benefits of the Better Practice Awards program 

    The key benefits of the Better Practice Awards program include: 

    • gaining recognition through acknowledgement as an ‘exemplar of better practice’ or as ‘a leader in innovation and excellence of national or international note’
    • sharing acknowledgement and celebrating success with consumers, managers, staff, visiting health professionals and others involved
    • contributing to sector improvement by sharing better practices that can be adopted 
    • using the award to promote service innovation across the sector and to consumers.


    How we judged the Awards 

    In 2018 there were 102 nominations considered for the Awards. An expert independent panel assessed each nomination against the selection criteria that included a focus on quality of care and quality of life outcomes for consumers. 

    Nominations covered initiatives across the following descriptors: 

    • Clinical care/Medication management
    • Consumer engagement and/or co-design
    • Dementia care
    • Diversity
    • Enablement and/or transition care
    • Health and wellbeing
    • Leadership and culture
    • Living environment and/or sustainability
    • Safety
    • Social participation and lifestyle
    • Technology and/or social media
    • Workforce development  

    All nominations for Better Practice Awards were evaluated against the selection criteria. 

    • consumer focus and outcomes
    • partnering with consumers and others
    • evidence-informed approach and measurable outcomes
    • continuous improvement and sustainability 
    • exemplar better practice or innovation and excellence in aged care.  

    The Awards were open to Commonwealth-funded aged care providers subject to accreditation or quality review by the Australian Aged Care Quality Agency - including Commonwealth Home Support Program providers, Home Care Services providers, National Aboriginal and Torres Strait Islander Flexible care service providers and Residential Aged Care Homes.  

     In addition: 

    • The approved provider’s services must have had no cases of failure to meet the applicable Standards in the 24 months prior to 1 April 2018.
    • The service(s) must have met the applicable Standards up until the Awards were announced at the conference in August.
    • The project, initiative or program nominated needed to have been in place for a long enough period to demonstrate outcomes for consumers evidenced through qualitative and/or quantitative data. A period of more than 12 months was suggested as appropriate.  

    Previous Award Winners 


    For more information 


    Register to receive our monthly newsletter Quality Standard  for updates, nomination details and times frames for the annual Awards.

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