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    Online Consultation: Draft Guidance Aged Care Quality Standards

    The Australian Aged Care Quality Agency is seeking your feedback on guidance material for the new single set of quality standards (Aged Care Quality Standards).  

    The draft guidance material will be online for four weeks from 3-31 May 2018. You have until close of business 31 May 2018 to submit your feedback via the feedback form. We will use the feedback to help inform the final versions of the guidance  material

    About the guidance material

    The Quality Agency has been working with stakeholders, including consumers, providers and academics, to develop guidance material for the proposed new Aged Care Quality Standards including via the Standards Guidance Reference Group. The guidance material will help service providers comply with the new Aged Care Quality Standards and form a new framework for quality surveyors to assess compliance.

    The new Aged Care Quality Standards, developed by the Department of Health, will be legislated from July 2018, subject to Government agreement and parliamentary processes, with a 12-month transition period until July 2019. For more about development, piloting and stakeholder engagement see our guidance on the Draft Aged Care Quality Standards pages.

    Aims of this consultation

    This is an opportunity for members of the public to provide feedback on whether the draft guidance will assist service providers to understand and meet expected standards of care and services.

    Feedback received on the drafts will inform the final guidance.

    How to provide feedback

    We are seeking feedback from aged care consumers, providers, staff, members of the public, and others interested in aged care service provision. Submit your feedback by completing the following steps and submitting your feedback from 3-31 May 2018:

    • We thank you for your contribution.

    Further information – guidance for Standard 3

    Further advice is being considered on the approach to drafting guidance for Standard 3. A number of options are under consideration. Stakeholders will be given a further opportunity to provide feedback on a future draft of guidance for Standard 3.

    Access the draft guidance material

    The final guidelines will be designed and published in a different format to this draft version on display during the consultation period. 

    You can also DOWNLOAD 
    All Draft Standards Guidance (166 pages, PDF format)

    Web version of Draft GuidancePDF version          
    Standards Guidance: Introduction Introduction
    Guidance for Standard 1 - Consumer dignity and choice Standard 1
    Guidance for Standard 2 - Assessment and Planning Standard 2
    Guidance for Standard 3: Personal Care and Clinical Care Standard 3
    Guidance for Standard 4 - Service and Supports Standard 4
    Guidance for Standard 5 - Organisation's Service Environment Standard 5
    Guidance for Standard 6 - Feedback and Complaints Standard 6
    Guidance for Standard 7 - Human Resources Standard 7
    Guidance for Standard 8 - Organisational governance Standard 8