July 2017

New Computer Assisted Audit Tool

The Australian Aged Care Quality Agency has introduced the new Computer Assisted Audit Tool (CAAT) to be used during assessment visits to residential aged care homes.

The Quality Agency will use the tool when assessing aged care services against the standards for quality of care and services in aged care (aged care quality standards). 

Officially launching the tablet-style tool this month, Federal Minister for Aged Care Ken Wyatt said the new system would increase transparency, support more consumer friendly reports, enhance compliance monitoring and deliver accreditation services more efficiently.

“The debut of this hand-held technology marks a major improvement in evidence collection and information processing, to help maintain standards,” said Minister Wyatt.

“Quality Surveyors can now electronically capture information and evidence.

“Ultimately, more detailed data will highlight what lies behind poor performance, and what factors are significant in good quality care.

“This system will allow a risk-based regulatory approach, so we can focus on the right places at the right times to provide greater assurance of the quality of care and services for older Australians,” said Minister Wyatt.

Quality Agency CEO Nick Ryan said: “Designed over many months, the tool meets the unique situations and challenges of quality assessment in aged care.

“Not only does it improve data and evidence collection, it will help to streamline the production of our accreditation reports and new Consumer Experience Reports aimed at giving consumers a greater consumer voice and supporting choice in quality care.”

Aged care providers will also benefit, by receiving more in-depth feedback during assessment visits.

For more information on CAAT see our Frequently Asked Questions on CAAT web page.

For more information on Consumer Experience Reports see our Consumer Experience Reports web page

Image caption above: Pictured from left: Australian Minister for Aged Care Ken Wyatt; Envision IT CEO, Steve Bungay (project vendor); Quality Agency Assistant Director Quality Reforms, Ingrid Fairlie; Quality Agency CEO Nick Ryan; and Director Finance, Envision IT Savita Bungay (project vendor).