You are here: Home Providers Education Courses and workshops Understanding quality review

    Understanding quality review

    Course aim - key participant skills takeaway

    This two day industry focused course aims to provide participants from home care services with an introduction to the aged care regulatory framework, Home Care Common Standards, process, quality review principles and methodology. Participants will develop skills to critically review and contribute to the continuous improvement of their organisation’s provision of care and services and to demonstrate performance against the current Home Care Common Standards.

    This course includes a pre-course learning module to complete prior to attending. 

    Learning outcomes

    Through active participation in this course participants will be able to:

    • Outline the quality review process for home care services underpinned by the aged care regulatory framework
    • Describe  the Quality Agency’s assessment principles and methodology
    • Contribute effectively to the organisation’s quality management, continuous improvement and risk management systems.
    • Describe a quality and consumer focused home care services and outcomes.
    • Outline the Home Care Common Standards, expected outcomes and linkages.
    • Use the self-assessment process to gather and analyse information to evidence performance or identify opportunities for improvement.

    Target audience

    This course has been developed for those who want to gain a better understanding of quality reviews, demonstrating performance against the current Home Care Common Standards and improving the quality of care and service delivery within their services.

    It is targeted at senior leaders, managers, coordinators and decision makers in home care services / organisations including:

    • Regional managers
    • Coordinators
    • Quality managers
    • Educators and trainers
    • Supervisors and team leaders

    Duration

    Two days

    Cost 

    Per participant - $572 (includes GST)

    Click on the date of the course you wish to enrol in below, and you will be redirected to the relevant registration page

    DatesLocations
    2-3 July 2018 Osborne Park, WA
    More information and book online
    3-4 July 2018 Brisbane, QLD
    More information and book online
    10-11 July 2018 Parramatta, NSW
    More information and book online
    25-26 July 2018 Box Hill, VIC
    More information and book online
    8-9 August 2018 Adelaide, SA
    More information and book online
    11-12 September 2018 Brisbane, QLD
    More information and book online
    11-12 September 2018 Osborne Park, WA
    More information and book online
    12-13 September 2018 Box Hill, VIC
    More information and book online
    3-4 October 2018 Adelaide, SA
    More information and book online
    9-10 October 2018 Parramatta, NSW
    More information and book online

    Enquiries

    1800 728 589 or email education@aacqa.gov.au

    Organisation - direct training

    For the Understanding quality review course the organisation direct expression of interest is open for July to March 2019.  If you wish to book an in-house course within this time period please click on the link below and complete the expression of interest form.

    Cost of the two-day face-to-face course is - $5,280 (incl GST) for up to 16 participants. Additional travel and accommodation charges will apply for courses held outside the metro area.

    Please note:

    • During the transition year all of our programs will address the current Standards until March 2019. However introductory information about the new Aged Care Quality Standards will also be provided.
    • If your service is approaching re-accreditation or quality review this year or in the first six months of 2019 your service will be assessed against the current applicable Standards. 

    Access the organisation direct EOI

    Back to top