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    Understanding accreditation

    A practical toolkit for homes course

    Course aim - key participant skills takeaway

    This two day industry focused course aims to provide participants from residential aged care homes with an introduction to the aged care regulatory framework, accreditation standards, audit process principles and methodology. Participants will develop skills to critically review and contribute to the continuous improvement of their organisation’s provision of care and services and to demonstrate performance against the current Accreditation Standards.

    This course includes a pre-course learning module to complete prior to attending. 

    Learning outcomes

    Through active participation in this course participants will be able to:

    • Outline the relevant aged care regulatory framework underpinning residential aged care accreditation.
    • Describe a quality focus in aged care and outcomes for consumers.
    • Outline the Accreditation Standards, expected outcomes and linkages.
    • Describe the Quality Agency’s audit principles and methodology.
    • Contribute effectively to an organisation’s quality management, continuous improvement and risk management systems.
    • Use the self-assessment process to gather and analyse information to evidence performance or identify opportunities for improvement.

    Target audience

    This course has been developed for those who want to gain a better understanding of accreditation, demonstrating performance against the current Accreditation Standards and improving the quality of care and service delivery within their homes.

    It is targeted at senior leaders, managers and decision makers in residential aged care homes / organisations including

    • Care  / unit  / facility managers
    • Registered nurses
    • Quality managers and coordinators
    • Educators and trainers
    • Services Managers
    • Supervisors and team leaders


    Two days 


    Per participant - $572 (includes GST) 

    Click on the date of the course you wish to enrol in below, and you will be redirected to the relevant registration page

    15-16 March 2018 Adelaide, SA
    Reached maximum numbers
    10-11 April 2018 Osborne Park, WA
    More information and book online
    17-18 April 2018 Box Hill, VIC
    Reached maximum numbers
    17-18 April 2018 Parramatta, NSW
    Reached maximum numbers
    9-10 May 2018 Adelaide. SA
    More information and book online
    5-6 June 2018 Box Hill, VIC
    More information and book online
    19-20 June 2018 Brisbane, QLD
    Reached maximum numbers
    26-27 June 2018 Parramatta, NSW
    Reached maximum numbers


    1800 728 589 or email

    Organisation - direct training

    The organisation direct EOI is now open for July to March 2019. Please note: if your service is approaching re-accreditation or quality review this year or in the first six months of 2019 your service will be assessed against the current applicable standards.

    If you wish to book in house courses/workshop within this time period please click on the link below and complete the expression of interest form.

    Costs for the two day face to face courses is - $5,280 (incl GST) for up to 16 participants, additional travel and accommodation charges will apply for courses held outside the metro area.

    For one day workshop for up to 20 participants- $3,100 (incl GST)

    Access the organisation direct EOI