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    Managing accreditation performance


    This workshop is specifically targeted at those with leadership responsibility for managing continuous improvement and quality within a residential aged care organisation.

    The aim of this workshop is to build on your existing knowledge and skills of the Accreditation Standards, Quality Agency and continuous improvement processes to achieve consistency and improved accreditation performance within your organisation.

    In this workshop participants will be presented with challenging content and scenarios designed to enhance your skills to critically assess service delivery, manage systems and risk, undertake continuous improvement, use quality tools, analyse data effectively.

    It assumes prior knowledge and experience and is not suitable for those who have limited understanding of the Accreditation standards and process as outlined above.  We would recommend the Understanding Accreditation 2 day course for those new to Accreditation.

    Learning objectives

    Through active participation you will be able to:

    • Effectively use systems, data and information to identify and demonstrate ongoing performance and continuous improvement against the Accreditations Standards.
    • Review common risk creators and use tools to analyse and manage risk while supporting and respecting consumer choice and decision making.
    • Identify and analyse a range of quality tools and resources to identify opportunities and plan for improvement in performance.
    • Lead, support and encourage staff, consumers and representatives to participate in quality activities and service innovation every day.

    Target audience

    This workshop has been developed for quality improvement leaders, including:

    • Care/unit/facility managers
    • Service managers
    • Registered nurses
    • Quality managers and coordinators
    • Educators and trainers
    • Supervisors


    One day


    Registration is $352 (incl GST) per person or $334.50 (incl GST) per person for five or more registrations from the same organization.

    21 February 2018 Box Hill, VIC
    Reached maximum numbers
    27 February 2018 Parramatta, NSW
    Reached maximum numbers
    7 March 2018 Brisbane, QLD
    More information and book online
    15 March 2018 Hobart, Tasmania 
    More information and book online
    22 March 2018 Adelaide, SA
    More information and book online
    28 March 2018 Osborne Park, WA
    More information and book online
    Limited seats available
    24 May 2018 Box Hill, VIC
    More information and book online
    31 May 2018 Parramatta, NSW
    More information and book online
    6 June 2018 Adelaide, SA
    More information and book online
    27 June 2018 Brisbane, QLD
    More information and book online
    28 June 2018 Osborne Park, WA
    More information and book online


    1800 728 589 or email

    Organisation - direct training

    We are already fully subscribed for organisation direct programs until June 2018. Expressions of interest are currently closed. Organisations are recommended to take advantage of the public program of dates.