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    Managing accreditation performance


    This workshop is specifically targeted at those with leadership responsibility for managing continuous improvement and quality within a residential aged care organisation.

    The aim of this workshop is to build on your existing knowledge and skills of the Accreditation Standards, Quality Agency and continuous improvement processes to achieve consistency and improved accreditation performance within your organisation.

    In this workshop participants will be presented with challenging content and scenarios designed to enhance your skills to critically assess service delivery, manage systems and risk, undertake continuous improvement, use quality tools, analyse data effectively.

    It assumes prior knowledge and experience and is not suitable for those who have limited understanding of the Accreditation standards and process as outlined above.  We would recommend the Understanding Accreditation 2 day course for those new to Accreditation.

    Learning objectives

    Through active participation you will be able to:

    • Effectively use systems, data and information to identify and demonstrate ongoing performance and continuous improvement against the Accreditations Standards.
    • Review common risk creators and use tools to analyse and manage risk while supporting and respecting consumer choice and decision making.
    • Identify and analyse a range of quality tools and resources to identify opportunities and plan for improvement in performance.
    • Lead, support and encourage staff, consumers and representatives to participate in quality activities and service innovation every day.

    Target audience

    This workshop has been developed for quality improvement leaders, including:

    • Care/unit/facility managers
    • Service managers
    • Registered nurses
    • Quality managers and coordinators
    • Educators and trainers
    • Supervisors


    One day


    Registration is $352 (incl GST) per person or $334.50 (incl GST) per person for five or more registrations from the same organization.

    7 March 2018 Brisbane, QLD
    Limited seats available

    More information and book online
    22 March 2018 Adelaide, SA
    Reached maximum numbers
    28 March 2018 Osborne Park, WA
    More information and book online
    Limited seats available
    24 May 2018 Box Hill, VIC
    Limited seats available
    More information and book online
    31 May 2018 Parramatta, NSW
    Reached maximum numbers
    6 June 2018 Adelaide, SA
    More information and book online
    27 June 2018 Brisbane, QLD
    More information and book online
    28 June 2018 Osborne Park, WA
    More information and book online


    1800 728 589 or email

    Organisation - direct training

    The organisation direct EOI is now open for July to March 2019. Please note: if your service is approaching re-accreditation or quality review this year or in the first six months of 2019 your service will be assessed against the current applicable standards.

    If you wish to book in house courses/workshop within this time period please click on the link below and complete the expression of interest form.

    Costs for the two day face to face courses is - $5,280 (incl GST) for up to 16 participants, additional travel and accommodation charges will apply for courses held outside the metro area.

    For one day workshop for up to 20 participants- $3,100 (incl GST)

    Access the organisation direct EOI