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    Accreditation and quality review details

    Residential aged care

    Applying for re-accreditation

    Unannounced re-accreditation audits will apply to all residential care services:

    • applying for re-accreditation from 1 July 2018 and/or
    • with an accreditation expiry date on, or after, 1 January 2019.

    The new arrangements will not apply to providers that have already been advised of the date of their re-accreditation site audit.

    See our move to unannounced re-accreditation audits web page for more details. 
    See Key changes page for a summary of processes affected by the changes .

    The re-accreditation application is a 'Word' document you can complete and submit via email or print for hard copy submission.


    Other resources:

    Home Care Quality Review

    Home care services undergo a quality review at least every three years. There is no application process for quality reviews. We will contact providers about planning a quality review.

    A home care service is required to undertake a self-assessment. It’s up to the service to decide how to undertake their self-assessment. 

    Use our Home care self-assessment tool (Word)
    View our handy information sheet about the quality review process (PDF) 

    National Aboriginal and Torres Strait Islander Flexible Aged Care Program Quality Review

    As part of the Quality framework, National Aboriginal and Torres Strait Islander services undergo a quality review process in a two year cycle. 

    As part of this process, services submit a self- assessment of their performance against the quality standards. It’s up to the service to decide how to undertake their self-assessment. 

    Use our Flexible aged care program self-assessment tool (Word)