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    Accreditation and quality review details

    Residential aged care application for re-accreditation

    The Quality Agency's application for re-accreditation (Word) is used by approved providers when applying for re-accreditation. Please access your two-page re-accreditation application (Word). This is a 'word' document that may be completed and submitted via email or printed for hard copy submission.

    It's up to the home to decide how to undertake their self-assessment and if they wish to provide the self-assessment information to us at the time of application for re-accreditation or to assessors during the audit. Use our Residential aged care self-assessment tool (Word).

    Obtain the assessor resources.
    Obtain the letters and posters to inform staff, care recipients and representative of re-accreditation assessments.

    Home Care Quality Review

    Home care services undergo a quality review at least every three years. There is no application process for quality reviews. We will contact providers about planning a quality review.

    A home care service is required to undertake a self-assessment. It’s up to the service to decide how to undertake their self-assessment. 

    Use our Home care self-assessment tool (Word).
    View our handy information sheet about the quality review process (PDF)

    National Aboriginal and Torres Strait Islander Flexible Aged Care Program Quality Review

    As part of the Quality framework, National Aboriginal and Torres Strait Islander services undergo a quality review process in a two year cycle. 

    As part of this process, services submit a self- assessment of their performance against the quality standards. It’s up to the service to decide how to undertake their self-assessment. 

    Use our Flexible aged care program self-assessment tool (Word)