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    Standards

    Residential aged care

    The Accreditation Standards are detailed in the Quality of Care Principles 2014. There are four Standards:

    Standard one: Management systems, staffing and organisational development
    Standard two: Health and personal care
    Standard three: Care recipient lifestyle
    Standard four: Physical environment and safe systems

    Each Standard consists of a principle and a number of expected outcomes. Standard one also has an ‘intention’ which indicates it acts as the umbrella for the other three Standards.

    There are 44 expected outcomes across the four Standards. Homes must comply with all 44 expected outcomes at all times.

    Click here for your Accreditation Standards fact sheet.

    Home Care

    The Home Care Common Standards are also detailed in the Quality of Care Principles 2014. There are three Standards:

    Standard one: Effective management 
    Standard two: Appropriate access and service delivery
    Standard three: Service user rights and responsibilities
    Each Standard consists of a principle and a number of expected outcomes. There are 18 expected outcomes across the three Standards.
    Click here for your Home Care Common Standards fact sheet.

    National Aboriginal and Torres Strait Islander Flexible Aged Care Program Quality Review 

    There are two Standards:

    Standard One:  Care delivery and information
    Standard Two: Management and accountability

    Click here for the Flexible Aged Care Quality Program Standards fact sheet.