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Better Practice Awards 2015

We are pleased to launch our new Better Practice 2015 Awards for home care and residential care providers.

Our Better Practice Awards are presented each year for projects, initiatives or programs that act as exemplars for other aged care services to assist and encourage improvement.

Click here for more information - Nominations open on 25 May 2015.


Specifically designed for the home care sector workforce, Qhome is a free work-based learning resource designed to help staff understand the quality review process, the Home Care Common Standards and quality care and service delivery.

Covering nine topics, the resource is fully customisable and flexible, and can be delivered in a variety of ways depending on your needs.

Updated Qhome version 2 now available for download. 

There has been a minor update to Qhome, topic one Reviewing the Home Care Common Standards. Two lines of text dropped off the bottom of the first page (Standard 3, EO 3.4 and 3.5) and these have now been reinstated. All other content in Qhome remains the same.

Click here for more information and to download a user guide, the nine topics and a PowerPoint presentation.

For Providers

The accreditation processes are set out in the Quality Agency Principles. The Accreditation Standards are unchanged.

For the Public

Residents are at the heart of our work. Our assessors speak to around 50,000 residents each year about the quality of care they receive, and every aged care home gets at least one unannounced visit each year.

Education Programs

We offer a strong and evidence-based industry education program to help aged care providers improve their performance and deliver better services for Australians in their care. This is how we help drive quality.

Quality Standard

The May issue of Quality Standard is out now!
Click here to read the issue online.

Better Practice 2015

Quality - Through the looking glass

Click here for more information.

Find a report on a home

If you want a report on an aged care home click here.


Subscribe to the Quality Standard
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New accreditation essentials

Click here for your Accreditation essentials.