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Let's talk about quality

We want to start a conversation about quality. We want to engage with you to hear what you think about quality in aged care. 

To start the conversation, we have produced a discussion paper to get you thinking, asking questions, debating and exploring how to define, encourage, measure and monitor quality in aged care services.

So... let's talk about quality. 


Specifically designed for the home care sector workforce, Qhome is a free work-based learning resource designed to help staff understand the quality review process, the Home Care Common Standards and quality care and service delivery.

More information and download a user guide, the nine topics and a PowerPoint presentation.

For Providers

The accreditation processes are set out in the Quality Agency Principles. The Accreditation Standards are unchanged.

For the Public

Residents are at the heart of our work. Our assessors speak to around 50,000 residents each year about the quality of care they receive, and every aged care home gets at least one unannounced visit each year.

Education Programs

We offer a strong and evidence-based industry education program to help aged care providers improve their performance and deliver better services for Australians in their care. This is how we help drive quality.

Quality Standard

The September issue of Quality Standard is out now!
Click here to read the issue online.

Better Practice 2015

Quality - Through the looking glass

Click here for more information.

Find a report on a home

If you want a report on an aged care home click here.


Subscribe to the Quality Standard
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New accreditation essentials

Click here for your Accreditation essentials.